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Certificate of Completion in

Hospitality Operations (CCHO)

The Hospitality - Hotel Operations Management program will offer your business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To Provide Career Opportunity For Individuals Who Pursue This Program
Duration: 8 Months
Professional Diploma In

ASIA Hospitality Operations (PDAHO)

The Professional Diploma is a comprehensive programme focusing on developing strong fundamental understanding in the key areas of hospitality and restaurant operations and management.Students will acquire a thorough appreciation of the lodging industry, as well as gain operational and strategic skills required for the Hospitality Industry This is to provide students with a strong in-depth foundation of the industry sector in ASIA.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 6 Months Working Exp.
To Provide Career Opportunity For Individuals Who Pursue This Program
Duration: 12 Months
Professional Diploma In

Resort Operations (PDRO)

Our Professional Diploma Program is a modular training program that provides you the qualification, to undertake the comprehensive subjects within the program offered and supported to undergo hands on learning at our teaching resort in Port Dickson.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 6 Months Working Exp.
To Provide Career Opportunity For Individuals Who Pursue This Program
Duration: 12 Months
Certificate Of Completion In

Food & Beverage Operations (CCFBO)

This certificate course is designed to equip students with the essential knowledge and vital vocational skills required for the operational aspects of the food and beverage industry.This qualification establishes a progression route to the Diploma in Global Hospitality Management, giving recognition of the necessary knowledge and skills for employees whether they are starting their career in the industry or are already preparing for a supervisory role.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program.
Duration: 8 Months
Certificate of Competency in

Culinary Arts Operations (CCCAO)

The Program introduces you to the art and science of cooking and provides a solid foundation in savory cooking and baking. Upon completion, you will be prepared for entry-level employment such as prep cook, line cook, or garde manger. Upon satisfactory completion of the Program, you will have the option of transferring directly into the Diploma in Global Hospitality Program to further refine your culinary knowledge and skillset.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 month
Diploma in

Global Hospitality Management (DGHM)

The Diploma in Global Hospitality Management is designed to develop a strong fundamental understanding in the key areas of hospitality operations and management. Students will acquire a thorough appreciation of hospitality management within the accommodation industry, as well as gain operational and strategic management skills required for hotel management.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 6 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 12 Months
Awarding Institution
  • Certificate in Hospitality Operations (Universiti Malaya Centre for Continuing Education)
  • Diploma in Global Hospitality Management (PSB Academy Singapore)
Diploma In

Hospitality & Tourism Management (DHTM)

If you thought hospitality has something to do with hospitals, you’re terribly wrong! This is an industry where service is of the utmost importance and if helping others is one of your strong suits, this could be your dream career! This program will take you through all you need to know about studying Hospitality and Tourism Management in Malaysia, as well as the benefits and career prospects, should you decide to pursue this degree.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 6 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To Provide Career Opportunity For Individuals Who Pursue This Program
Duration: 12 Months
Awarding Institution
  • Competency Certificate in Hotel Operations Management (Universiti Malaya Centre for Continuing Education)
  • Diploma in Hospitality Tourism Management (TMC Academy Singapore)
Certificate Of Completion In

Accommodation Operations (CCAO)

The Course in Housekeeping is a seven month practical oriented course. Housekeeping basically makes the provision of a clean, comfortable and safe environment. As the guest enters the foyer he forms an impression of the establishment from its outward appearance. Then after check-in, the guest comes in contact with the lift and staircase of the corridor to reach the allocated rooms or lounge and public areas. By this time he/she closely observes the clear lines, decor, furnishing etc. Thus the prime aim of this well-structured syllabus is to provide a unique balance between theoretical & practical input using advanced teaching aids, followed by six months industrial training providing exposure to the students.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Beauty & Salon Operations (CCBSO)

Every beauty salon needs good management. To make all aspects of the business both profitable and administratively sound. Everyone working in the salon should have an understanding of specific aspects of the day to day management and administrative function along with their beauty career skills.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Club Operations (CO)

The program offered provides students with combined training in business and club management. Students learn about food and beverage operations, as well as the legal aspects of club management. This program gives students enough knowledge to begin entry-level positions in club management

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Confinement Care Operations (COC)

The program offered provides students with combined training in business and club management. Students learn about food and beverage operations, as well as the legal aspects of club management. This program gives students enough knowledge to begin entry-level positions in club management

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Golf Club Operations (COG)

The golf industry is growing rapidly with over 30,000 international clubs looking for trained managers to help their businesses run smoothly. Our program puts you at the top of the hiring list and gives you maximum career potential.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Reflexology Operations (COR)

Reflexology is the art of applying pressure to the feet to alleviate symptoms in other parts of the body.Most reflexology classes include formal lectures about the practice of reflexology, but students must also spend a certain amount of hours practicing reflexology techniques. Very few states have licensing requirements specifically for reflexologists, although there are requirements for massage therapy.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Resort Operations (CCR)

This certificate gives you the opportunity to gain the skills necessary to obtain an entry-level supervisory position in the lodging, food and beverage, or resort industry. The certificate also provides the opportunity for individuals already in the industry to upgrade skills and broaden their areas of expertise.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Retail Operations Service (CCRO)

Retail Industry functions as one of the largest workforce in Malaysia but there are very limited aCCROedited learning programs for the retail area. The Competency Certificate in Retail Operations program allows participants to enhance their workplace skills, knowledge and relevant hands- on experience needed to propel their career in the retail industry.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Wellness Operations (CCWO)

Engage your desire to help others by joining the fast-growing wellness industry. In the program, you will learn the business management skills needed to become successful in the fast-growing wellness industry.Develop skills through hands-on learning during two field placements. where you gain the confidence and ability to educate and empower your clients and staff.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp., Members of OKU Sentral are eligible
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Bereavement Care Operations (CCBSCO)

The experience of death is difficult and cannot be avoided. We are often too involved or overwhelmed by our feelings to tap into the spiritual and emotional potential of this experience. We may deny the loss, avoid our feelings or pretend it does not matter. Not attending to these changes in life can lead to possible complications in the quality of one's life.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion In

Call Centre Operations (CCCCO)

Customer relationships are the cornerstone of every business. Businesses today require considerable communication to ensure high quality customer care from the beginning to the end of a sale. Call centers are significant in creating and maintaining successful, positive customer relationships.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate of Competency in

Barista & Café Operations (CCBCO)

Barista & Café training programs teaches students how to grind and brew coffee as well as prepare various coffee-based and other types of drinks and programs that include instruction on various roasts, growing regions and grind types. The training generally includes procedures for customer service, cash register operation and inventory. For on-the-job training, each cafe has its own requirements and preferences for hiring.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Completion in

Reception Operations Services (CCROS)

The aim of the Front Office Operations is to introduce the students to the systems and procedures required for Front Office Operations. It emphasises the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key legislation that relates to reception procedures. They will also evaluate the suitability of different procedures for a range of hospitality outlets.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate of Competency in

Cruise Restaurant Management (CCCRM)

In this certificate program, you will learn key concepts, strategies, and practical skills necessary for operating a successful restaurant, bar, or other food and beverage business within the Cruise industry . Develop confidence in your ability to manage your business’s finances and learn key operational functions like menu supply chain management, guest service processes, and employee engagement and performance

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program
Duration: 8 Months
Certificate Of Competency In

Aviation Food & Beverage Operations (CCAFBO)

This program focuses on how food, beverages and equipment are prepared and assembled on a daily basis, prior to their transportation and loading onto the aircraft. There are three main elements to this the preparation of materials (hot and cold food, beverages, and equipment), tray assembly, and flight assembly. The following explains how each of these processes may be carried out, based on the typical practice across a number of flight kitchens operated by many different companies. For any specific operation, there will be local variations because of a number of factors, such as:

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program.
Duration: 8 Months
Certificate Of Competency In

Convention & Exhibition Management (CCCEM)

Meetings, community, music and film festivals, fundraisers, trade shows, conferences... whether it’s a spectacular celebration or a buttoned-up business meeting, coordinating the multiple moving parts of any event requires thorough, planning, promotion and seamless coordination.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program.
Duration: 8 Months
Certificate Of Competency In

Fast Food Operations (CCFFO)

It is possible to obtain a position as a Fast Food manager after having completed the program and earning hands-on experience in a restaurant environment. The program can prepare students to manage production, costs, sanitation, and nutrition requirements associated with operating a Fast Food Restaurant. Such programs might be designed for students who are new to the Fast Food industry as well as industry professionals who are looking to refresh their skills or move up to management positions

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program.
Duration: 8 Months
Certificate Of Competency In

Hotel Operations (CHO)

This Program aims to train men and women to be knowledgeable and professional in the operation and management of hotels, and in hotel positions. Hotel departments perform many operations which need trained, efficient staff to ensure guest satisfaction, and section leaders to control and guide them. Hotels vary in size, standard and type, and cater for guests with differing demands, which requires managerial understanding and skill.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program.
Duration: 10 Months
Certificate Of Competency In

Hypermarket Operations (CCO)

The program offered covers Professional Development for Hypermarket management operations related with an industry focus. The program will provide participants with skills and competencies specific to the Hypermarket sector in the disciplines of management and operations. In addition, this program is able to simulate the real-world events of Hypermarket operations by dealing a real-world issues and challenges. Participants will combined with experiential learning, to enable a lasting and impactful learning and development.

Entry Req. :
Malaysian Students- Completed SPM,Age 17yrs or 3 Months Working Exp.
To provide Career Opportunity for individuals who pursue this program.
Duration: 8 Months

Foundation Program (FP)

The program is developed to create opportunity for students to seek pathways into various other discipline of their interest with a hospitality industry foundation. The hospitality Industry is a unique industry which offers career opportunities for individuals who have obtained qualification other than hospitality qualification. The Hospitality 4.0 program is unique as provides career in the ever changing industry. The hospitality industry has long been at the forefront of the experience economy, continually evolving to meet changing consumer needs and set new expectations for a home away from home. With an estimated 17.5 million rooms worldwide, the hospitality industry now has an unprecedented opportunity to unlock growth and improve the customer experience by making physical assets, well, smart.

Entry Req. :
Malaysian Students- Completed PMR,Age 17yrs or 3 Months Working Exp.
International Students- Completed O Levels,Age 17yrs
To provide Career Opportunity for individuals who pursue this program
Duration:
12 - 20 Months
Awarding Institution
  • KAPLAN in Singapore
  • Universiti Malaya Centre for Continuing Education

Program Enquiry

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