Certificate Of Completion in

Accommodation Operations (CCAO)

The Course in Housekeeping is a seven month practical oriented course. Housekeeping basically makes the provision of a clean, comfortable and safe environment. As the guest enters the foyer he forms an impression of the establishment from its outward appearance. Then after check-in, the guest comes in contact with the lift and staircase of the corridor to reach the allocated rooms or lounge and public areas. By this time he/she closely observes the clear lines, decor, furnishing etc. Thus the prime aim of this well-structured syllabus is to provide a unique balance between theoretical & practical input using advanced teaching aids, followed by six months industrial training providing exposure to the students.

Program Aim

To provide Career Opportunity for individuals who pursue this program.


Paid Industrial Attachment upon completion of the program

Pathway into Diploma in Global Hospitality Management

Membership with Association of Housekeeping Expertise Malaysia

Code Subject Name
CCAO 1 Interact with Guest
CCAO 2 Work Safety
CCAO 3 Provide Safety & Security for Guest
CCAO 4 Servicing Guest Room
CCAO 5 Public Area Cleaning
CCAO 6 Maintain Displays
CCAO 7 Valet Service
Entry Requirement:

Malaysian Students

  • 17 years of age completed PMR
  • 3 Months Working Experience in the Hospitality or Food Service Industry

International Students

  • 17 years of age and completed O Levels
13 Months (1 Month Theory & 12 Months Industrial Attachment)
  • Industrial Attachment
  • Pathway to Global Hospitaly

Program Enquiry

Write to us to assist you for a rewarding career in the Hospitality Industry